Abin da Hattun Shida suke — da matsalar da suke warwarewa
Kalli taron dabaru yana fadi kuma za ka ga hadewar yanayi: mutum daya yana kawo lambobi, wani yana bayyana shakku, na uku yana kare ra'ayin, na hudu yana ba da wata hanya - a lokaci guda. Kowanne gudummawa tana da inganci; hadewar tana bata dukkan su. Littafin Edward de Bono na 1985 Hatsan Tunani Shida ya bayar da mafita mai sauki: yi wani yanayi a lokaci guda, kowa tare - tunanin jere maimakon tunanin adawa.
Hanyoyi guda shida: White Hat — gaskiya, bayanai, da (muhimmanci) guraben bayanai da aka ambata; Red Hat — ji da hange, an bayyana ba tare da bukatar hujja ba; Black Hat — kulawa, hadari, dalilin da yasa zai iya gaza; Yellow Hat — fa'idodi, daraja, dalilin da yasa zai iya aiki; Green Hat — kirkira, madadin, tayar da hankali; Blue Hat — kulawar tsari: saita burin, zabar jerin, hada fitarwa.
Injin tunani shine ɓangaren da ba a ba da muhimmanci ba. Lokacin da dakin gaba ɗaya ya sa Black tare, sukar shine aikin da aka sanya — babu wanda ke kai wa wani yaro hari. Lokacin da dakin ya sa Green, babu ra'ayi da za a yi wa ƙasa a tsaka-tsaki, saboda sukar ba shine abin da ke faruwa ba tukuna. Hatin suna ba da izini ga hanyoyin da al'adun ƙungiya ke takawa (ƙananan shakku, rashin tabbas na manya, jin daɗin kowa) ta hanyar sanya su ba na mutum ba. De Bono (1933–2021), likitan-psychologist na Maltese wanda ya ƙirƙiri 'tunanin gefe', ya yi aiki a cikin ƙwarewar tunani a matsayin ƙwarewar da za a iya horarwa; hatin su ne shaidar sa mafi aiki. Mahallin a cikin akwati: samfuran yanke shawara da jagorar mai zaɓa.
Yaushe za a yi amfani da shi — da kuma lokacin da ba za a yi ba
Hats shida na samun abun da yake yi lokacin:
- ✓Shawara tana bukatar duba mai fadi — zaɓuɓɓukan dabaru da haɗarin rikice-rikice inda gaskiya, haɗari, fa'idodi da zaɓuɓɓuka duk suke buƙatar kulawa ta musamman maimakon faɗa.
- ✓Rukunin yana da tsarin motsi. Mai sukar mai tsanani, mai fata mai karfi, mai hankali mai shiru — hula na juyawa kowa ta kowanne yanayi, yana karya kulle halayen mutum.
- ✓Ana bukatar kuzari kafin mutuwa ba tare da damuwa ba. Wani tsari na Black Hat mai tsauri yana bayyana korafe-korafe kafin taron hukumar ya faru — tare da ma'aunin Yellow a riga an rubuta.
Da kuma hanyoyin gazawarsa:
- ✗Ikon Black Hat. Kungiyoyin masu tunani kan haɗari suna zaune fiye da hula mai dadi. Matakin kariya: Rawaya kafin Baki don ra'ayoyi masu rauni, kuma a tsara lokaci ga kowace hula.
- ✗Tsallake Shuɗi. Babu tsari a farkon, babu haɗawa a ƙarshe — hanyoyi guda shida na fitarwa da babu hukunci. Kullum a ƙarshe.
- ✗Tsaurin al'ada. Cikakken jerin don ƙaramin hukunci shine wasan kwaikwayo na sama. Kiran gaggawa suna buƙatar hula uku (Fari–Rawaya–Baƙi) da mintuna goma.
- ✗Hankalin zama. Mummunan gazawa mafi laushi: tunani mai haske da ke faruwa a lokaci guda wanda ke ɓacewa lokacin da taron ya ƙare, saboda hotunan flipchart ba su zama tarihin ba. Wannan shine haɗin gwiwar itacen hujja a ƙasa.
Mataki-mataki, tare da misali da aka yi aiki da shi
Misali mai bayyana: ƙungiyar samfurin mutum 40 da aka ƙirƙira tana yanke shawara ko za ta daina amfani da tsohuwar aikace-aikacen wayarta. Wani lokaci na minti 60 da aka jagoranta:
- 1Shudi (5 min): firam. Mai gudanarwa ya bayyana tambayar — "Shin za mu daina amfani da aikace-aikacen gadon a Q2?" — jerin abubuwan da za a yi, da kuma lokutan. Shawara, ba batun tattaunawa ba.
- 2Fari (10 min): gaskiya da gibin. Amfani ya ragu zuwa 8% na zaman; kulawa tana cinye injiniya guda; kwangilar kasuwanci tana ambaton 'samun wayar hannu' cikin rashin tabbas. An ambaci gibin: babu bayanai kan wane abokan ciniki ne waɗannan 8% suke. Gibin suna fitowar White-Hat, ba kunya ba.
- 3Green (10 min): zaɓuɓɓuka. Bayan kashe ko riƙe: faduwar rana tare da mai sihiri na hijira; ba wa abokin hulɗa aikace-aikacen; rufe aikace-aikacen yanar gizo a cikin gida; faduwar rana ga masu amfani amma a ci gaba da gina kamfani.
- 4Rawaya (10 min): fa'idodi — kafin Baki, da gangan. Don zaɓuɓɓukan jagora: ƙarfin injiniya da aka saki don taswirar hanya; ɗaya tushen lambar; nau'in gina kasuwanci yana kiyaye labarin kwangila.
- 5Baƙar fata (10 min): haɗari, wahala. 8% na iya haɗawa da manyan asusun guda biyu (tazara ta White-Hat yanzu tana da hakora); bita na app-store a lokacin faduwar rana na iya shafar binciken alama; rashin tabbas na kwangila yana da haɗarin shari'a har sai an karanta.
- 6Ja (5 min): gwaje-gwajen ciki, babu dalili. Mutane uku suna jin cewa ranar Q2 tana da gaggawa ba tare da dalili ba. Wannan jin yana bayanin bayanai game da dakin.
- 7Shudi (10 min): haɗa. Shawara: warware gibin White-Hat da karatun kwangilar cikin makonni biyu; koma zuwa sigar ƙarshen ginin kasuwanci sai dai idan abubuwan bayanan gibin. Mai shi da ranar da aka ambata.
Hats a matsayin itacen muhawara
A cikin ma'anar ingancin yanke shawara, Six Hats yana ba da zabi (Green na musamman ne don su) kuma yana tsara tsarin tunani kansa — wannan tsarin yana da wahala a samu wanda aka nufa kai tsaye ga yadda wata ƙungiya ke tunani. Duk da haka, fitarwarsa yana da ɗorewa kamar allon jujjuyawa. Hada hular da itacen hujja yana kiyaye tsarin da zaman ya ƙirƙira:
Shudi → asalin ikirarin & haɗin gwiwa
Tambayar da aka tsara tana zama tushen; haɗin gwiwar rufewa yana zama hukuncin da aka rubuta a kai, tare da dalilin da aka haɗa.
Fari → shaidar · Rawaya/Ja → fa'idodi & rashin fa'ida
Gaskiya da wurare da aka ambata suna haɗuwa a matsayin shaida; kowanne gudummawar Yellow hujja ce ta goyon baya, kowanne Black hujja ce ta kai hari — an rubuta su daidai yadda hular ta rubuta su.
Green → sabbin zaɓuɓɓuka da sulhu
Zabuka suna shigowa a matsayin zaɓuɓɓuka 'yan uwa a ƙarƙashin tushen; shawarwarin haɗin gwiwa (sigar gina kasuwanci) suna zama nodes na sulhu tare da fa'idodi da rashin fa'idodi nasu.
Ja → alamar fahimta, kimantawa suna kama dakin
Gwaje-gwajen zuciya suna shigowa a fili suna bayyana a matsayin hange, kuma kimantawa tana kama inda dukan dakin yake — Red Hat, an ƙididdige.
Gudun wannan hanya — fara daga samfurin taron Six Thinking Hats — tsarin zaman yana ci gaba da kasancewa. Kwatancen Black-Hat da ya kashe shirin mai sauki ana iya samun sa a watan Maris; bin diddigin kan gibin White-Hat yana bayyana a matsayin sabbin shaidar a kan takamaiman node da ya bukaci shi; kuma kalubale ga kowanne ikirari yana ci gaba da kasancewa ba tare da jinkiri ba ta hanyar silsilolin tsari bayan taron ya kare.
Hats suna tsara tunani; itace ta hujja tana kiyaye shi. Hattara guda shida suna bayar da zaɓuɓɓuka da tsari — itacen yana bayar da hujja mai kyau wanda ya wuce dakin. Duba ingancin yanke shawara.
Hats shida da zaɓuɓɓuka
| Idan tambayarka ita ce… | Kai ga | Me ya sa ba "Hats Shida" ba |
|---|---|---|
| Tattaunawa kan haɗarin tsabta na shiri guda ɗaya | Wannan shine pre-mortem — duba hanyoyi masu sauri da koyarwar saukaka | Cikakken wucewa yana rage binciken gazawa na musamman |
| Duba zaɓuɓɓukan da aka tsara bisa ga fa'idodinsu | Nazarin farashi da amfanin ko kuma itacen yanke shawara | Hats suna tsara hanyoyin tunani, ba kimantawa ba |
| Hanyoyin son zuciya sune damuwa ta musamman | Ka'idar fatan + jagororin son zuciya | Hats suna rage wasu son zuciya ta hanyar tsari amma ba sa gano su |
| Yanke shawara wanda zai yanke, ba yadda za a yi tunani ba | RAPID vs DACI vs RACI | Tambaya daban gaba ɗaya — iko, ba fahimta ba |